SECTION I: CONTRACTING AUTHORITY
I.1)
NAME, ADDRESSES AND CONTACT POINT(S):
Barking Havering & Redbridge University Hospitals NHS Trust, Trust Headquarters, Queen's Hospital, Rom Valley Way, Attn: Susanne Huckle - Category Specialist, Romford RM7 0AG, UNITED KINGDOM. Tel.
+44 1708435310. E-mail: tender@bhrhospitals.nhs.uk. Fax
+44 1708435141.
Internet address(es):
General address of the contracting authority:
www.bhrhospitals.nhs.uk.
Further information can be obtained at: As in above-mentioned contact point(s).
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at: As in above-mentioned contact point(s).
Tenders or requests to participate must be sent to: As in above-mentioned contact point(s).
I.2)
TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Body governed by public law.
Health.
The contracting authority is purchasing on behalf of other contracting authorities: no.
SECTION II: OBJECT OF THE CONTRACT
II.1)
DESCRIPTION
|
II.1.1)
|
Title attributed to the contract by the contracting authority:
Survey - patient feedback.
|
II.1.2)
Type of contract and location of works, place of delivery or of performance:
Supplies.
Main site or location of works: Barking Havering & Redbridge University Hospitals NHS Trust.
NUTS code:
UKI21
.
II.1.3)
The notice involves:
A public contract.
II.1.4)
Information on framework agreement:
II.1.5)
Short description of the contract or purchase(s):
Barking, Havering and Redbridge University Hospitals NHS Trust is seeking to procure an IT-based solution to meet the challenge of obtaining 'real-time' patient feedback. The chosen system must be simple for patients and staff to operate, with functionality to produce detailed reports for use at ward and for assurance to the Trust Board. Ideally, the system will be sufficiently flexible to enable the Trust to determine location-specific or treatment-specific questions alongside a core survey.
To source and provide hardware that is user friendly and meets the needs of inpatients, outpatients and staff and a range of flexible survey and audit facilities that will inform the Trust of the patient experience in terms of details and comments that has the ability to provide feedback and drill down for more complex reporting on demand.
II.1.6)
Common procurement vocabulary (CPV):
II.1.7)
Contract covered by the Government Procurement Agreement (GPA):
No.
II.1.8)
Division into lots:
No.
II.1.9)
Variants will be accepted:
No.
II.2)
QUANTITY OR SCOPE OF THE CONTRACT
II.2.1)
Total quantity or scope:
II.2.2)
Options:
II.3)
DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION:
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1)
CONDITIONS RELATING TO THE CONTRACT
III.1.1)
Deposits and guarantees required:
Not applicable.
III.1.2)
Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them:
Not applicable.
III.1.3)
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Joint & several liability.
III.1.4)
Other particular conditions to which the performance of the contract is subject:
No.
III.2)
CONDITIONS FOR PARTICIPATION
III.2.1)
Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
III.2.2)
Economic and financial capacity:
Minimum level(s) of standards possibly required: Appropriate statement from Bankers.
III.2.3)
Technical capacity:
Information and formalities necessary for evaluating if requirements are met:
A list of major contracts won in the last 3 years, with reference sites, contact names and current telephone numbers, preferable public, involved.
Appropriate Trade Registrations and Certificates or registration in NHS-sid.
Failure to provide this information as part of their expression of interest may lead to your Company not being short-listed.
III.2.4)
Reserved contracts:
No.
III.3)
CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1)
Execution of the service is reserved to a particular profession:
III.3.2)
Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service:
SECTION IV: PROCEDURE
IV.1)
TYPE OF PROCEDURE
IV.1.1)
Type of procedure:
Restricted.
IV.1.2)
Limitations on the number of operators who will be invited to tender or to participate:
IV.1.3)
Reduction of the number of operators during the negotiation or dialogue:
IV.2)
AWARD CRITERIA
IV.2.1)
Award criteria:
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document.
IV.2.2)
An electronic auction will be used:
No.
IV.3)
ADMINISTRATIVE INFORMATION
IV.3.1)
File reference number attributed by the contracting authority:
BHR/10/RTS.
IV.3.2)
Previous publication(s) concerning the same contract:
No.
IV.3.3)
Conditions for obtaining specifications and additional documents or descriptive document:
Payable documents: no.
IV.3.4)
Time-limit for receipt of tenders or requests to participate:
12.4.2010 - 17:00.
IV.3.5)
Date of dispatch of invitations to tender or to participate to selected candidates:
IV.3.6)
Language(s) in which tenders or requests to participate may be drawn up:
English.
IV.3.7)
Minimum time frame during which the tenderer must maintain the tender:
IV.3.8)
Conditions for opening tenders:
SECTION VI: COMPLEMENTARY INFORMATION
VI.1)
THIS IS A RECURRENT PROCUREMENT:
No.
VI.2)
CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS:
No.
VI.3)
ADDITIONAL INFORMATION:
The contract duration will be 3 years with 2 possible extension periods of 12 months each.
The Trust does not bind itself to accept the lowest offer or any offer either in part, each item for this purpose being treated as separately.
Depending on the number of responses, there may be a requirement to complete a pre-qualification questionnaire prior to the issue of tenders.
The Trust cannot be held responsible for any costs incurred by offerors in relation to the preparation of their and any subsequent post offer clarification.
VI.4)
PROCEDURES FOR APPEAL
VI.4.1)
Body responsible for appeal procedures:
VI.4.2)
Lodging of appeals:
VI.4.3)
Service from which information about the lodging of appeals may be obtained:
VI.5)
DATE OF DISPATCH OF THIS NOTICE:
4.3.2010.