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Program Summary

Title:Maintenance Agreement for 3100 Genetic Analyzer
Solicitation No.:AG-0208-P-S11-033
Source: https://www.fbo.gov/?s=opportunity&mode=form&id=8b0eea98873542de806bb67f2e9c150c&tab=cor...
Posted Date:Sep 02, 2010
Due Date:Sep 09, 2010
Nation:USA
Place of Performance:Canada

Bid Description

Solicitation Number:
AG-0208-P-S11-033
Notice Type:
Combined Synopsis/Solicitation
Synopsis:
Added: Sep 02, 2010 6:25 pm
This is expected to be a sole-source acquisition. The equipment and software are proprietary and no other servicers are authorized for this equipment and/or software. The service contract is expected to be provided by Applied Biosystems, LLC.

Our requirement is for a comprehensive 1-year service contract for our Applied Biosystems 3100 Genetic Analyzer, Serial Number 1604-012.
The maintenance/assurance plan shall include:

1) Parts, labor and travel for remedial repair
2) No charges for planned maintenance visits. The number of planned/preventative maintenance visits to be performed is one (1).
3) Response time of two (2) business days or less after service call is placed for instruments.
4) Response time of three (3) business days or less, after service call is placed for remedial repairs.
5) Priority telephone and email access to instrument technical support.
6) Telephone and email access to application technical support.
7) Remote monitoring of monitoring software, which provides for notification to customer of instrument failures or errors that are reported by the monitoring software.

The award for this requirement will be made pursuant to funds availability. The payment terms for this service contract are that it will be billed and paid monthly in arrears.
Contracting Office Address:
3793 North 3600 East
Kimberly, Idaho 83341
Place of Performance:
United States Department of Agriculture
Agricultural Research Service
Northwest Irrigation and Soils Research Laboratory
3793 N. 3600 E.
Kimberly, Idaho 83341
United States
Primary Point of Contact.:
Shelley C Steen,
Purchasing Agent
Phone: 2084236568
Fax: 2084236507
Secondary Point of Contact:
Fred Gifford,
Purchasing
Phone: 5105596071
Fax: 5105596023

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